View and Verify Theft Deterrent Plus client Status
To
view or verify the status and settings of the Theft Deterrent Plus client (client), click
the Theft Deterrent Plus client application icon
on the desktop
to open the client.
On the Device Information page, check the status icon in the client status table. If you see an error message, see the error message table.
The following information is displayed on the Device Information page:
Device Status |
|
Device Status |
The status of the client. |
Boot Tick |
A hexadecimal number that increases by 1 after the client applies a package from the server successfully. |
Expiration Date |
The date from which the device will be locked. |
Remaining Cycles |
The number of times that you can reboot the device or restore the device from sleep or hibernate until it is locked. |
System Information |
|
Hardware ID |
A 12-character string that is unique for each device. |
Device Name |
The computer name of the device. |
Group Name |
The name of the school or region that this device belongs to in the server. |
First Time Setup and Activation
In general, the client is pre-activated in factory by default. You can skip this section if your client is already activated.
To ensure that your client is
activated, you can check
the client icon to make sure that the
client is not in Inactive
status.
If your client has not been activated, follow these steps to activate your client with the server:
1. Ensure that the client is connected with the server. An activation request will be sent to the server automatically.
2. After the server approves your activation request, a reboot dialog will pop up on your device. The dialog contains a countdown timer that starts from 60 seconds and the system will automatically reboot after 60 seconds.
During the activation process, the
server sets the Expiration Date and
the Remaining Cycles for the client
to enable the Theft Deterrent Plus mechanism. Once the client is activated, it can
operate automatically without user interaction. It can be verified by the
status icon
.
Configure Connection Settings
In general, the connection settings in the client are pre-configured in factory by default. You can skip this section if the settings are pre-configured.
Otherwise, you can configure the connection settings manually to ensure that the client is communicating with the server. Follow these steps:
1. Select the Settings tab, click the Edit button.
2. If you see a popup window, input the client password and then click OK. Please contact the designated support personnel if you do not have the password.
3. Input the IP address or the URL of the server in the Server Address/URL field and then click Save.
4. If you need to configure proxy to access the server, click the Set up Proxy link and select a setting option of your choice:
a. If the proxy server address has been configured in the operating system, select Use system proxy settings. Otherwise, select Manual proxy configuration and input the server address and port number.
b. Input the username and password of the proxy server if proxy authentication is required and then click OK.
5. Click the Test button to test the connection.
a. If you see the message “Connection is successful!”, the client will connect with the server after a while. No further action is required.
b. If you see the message “Connection failed” or “Connection failed because of invalid proxy”, check the server address and proxy settings and make sure that you are connected to the correct network. Then test the connection again.
Change Display Language
You can configure the client to display one of the following languages:
· English (United States)
· Español (Latinoamérica)
· Português (Brasil)
· Türkçe
To change the display language of the client on classmate PC, select the language of your choice and then click Apply on the Settings page.
Log in Theft Deterrent Plus server to Generate Unlock Code
You can set up your student account on the server. In case when your device is locked, you can generate the unlock code by yourself.
Set up Student Account
To set up your student account, follow these steps:
1. Right-click the client tray icon and click Log in Theft Deterrent Plus server from the tray menu.
2. On the server webpage for student, set up your account by inputting your name, password and email.
Note: The password must be 6 to 12 characters in length.
Generate Unlock Code by Student
In case when your device is locked, you can borrow a device to generate the unlock code for your device. Follow these steps:
1. Open the server webpage for student.
2. Log in with the Hardware ID displayed on the lock screen and your account password.
3. On the home page, click Generate Unlock Code.
4. Input the Boot Tick displayed on the lock screen and then click Generate to generate the unlock code.
Note: By default, you can only generate unlock code for 3 times within 30 days. The server admin can configure this default value according to his/her needs.
